Here are the things that I think are worth reading and checking out this week:
Five Characteristics Of An Innovation
4 Rules for Getting Better Client Feedback
A quick glance at Clients From Hell confirms it: there’s no shortage of people willing to provide unskillful feedback to creative professionals. From too-vague direction (one client once asked me, “Can you make it look more… yummy?”) to overly prescriptive requests (like the classic “make the logo bigger”), it often seems like the feedback we receive is designed to make our jobs more difficult. This article on 99u lays out 4 rules for stopping all of that and finally getting better client feedback. Read the article here.
The Secret to an Efficient Team? Gratitude.
At first glance, the workplace—where we devote long hours, develop important relationships, and regularly participate in teamwork—seems an unlikely candidate for the title of World’s Least Appreciative Environment. But in reality, the speed at which we move through our daily motions, a lack of understanding around individual talents and contributions (read: what your colleague is actually doing over there), and a bad tendency to attribute the bulk of credit to people at the top puts gratitude in meager supply. In short, everyone loves to be thanked, but no one really prioritizes it. This article goes through three ways to be sure to do this more and make it part of the culture of your group. Read the article here.