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Weekly Inspirations: October 9th, 2015

Here are the things that I think are worth reading and checking out this week:

A collection of free resources made by designers at Facebook.

It is interesting to see the design team at Facebook continues to release some of the tools they work with. Their latest addition is a new site that is a collection of all of their resources from iOS 9 Ui elements to their Origami prototyping tool.
Get the resources here.

Iterative prototyping  and feedback for better UX design

Lean startup is a methodology that can help your company articulate hypotheses better, identify the fastest ways to test those hypotheses, figure out what minimum viable product (MVP) to build, test that MVP with customers, learn and iterate, and ultimately to achieve better and better product market fit. While many product teams are excited about lean startup ideas, they often run into challenges when trying to adopt lean principles because they lack specific guidance on what to actually do. This article is a great look at some really good tips for how to use these methods to get even better results.
Read the article here.

Designing for the Web vs. Apps in the Mobile Era

It is obvious that every digital experience has to have a mobile experience. The problem I see is that not may designers really take the time to understand why people use desktop web vs. mobile web vs. mobile apps. This article does a nice job of laying out the foundation of why your users will use each of these different channels so you can design experience that will deliver the best results possible.
Read the article here.

The 8 Worst UX Mistakes Coming From Experts

Have you ever asked yourself what UX is all about? It’s about learning from mistakes. You can build a design around the idea of turning bad experiences into good ones. We tend to follow the core principles of UX design, but sometimes they slip designers’ minds, and it leads to mistakes that are becoming an integral part of most projects. If UX were treated as linguistics, I would say they no longer are mistakes — they became UX errorsTo locate these errors, the author reached out with the question ‘What one UX mistake on websites drives you crazy?’ to the following UX experts in the field: Paul Olyslager, Frank Gaine, Brad Frost, Stephen Hay, Andy Budd, Molly Wolfberg, and Heydon Pickering.
Read the article here.

A Playbook for Improving Customer Journeys

It feels great to see and map the experiences that customers have; you suddenly have a handle on what’s really happening from their perspective. But you’ve also set yourself up for something much harder—improving that customer journey you now see. You can’t just stop after creating an experience map. That’s because a good current-state experience map is simply oozing with potential: the potential to create an even better experience. But how do you move forward? How do you see the opportunities? Well, it’s a little easier when you know what to look for, what the patterns of success are. Adapt Path has found some common patterns that have emerged when we travel from current-state experience maps to bringing about future-state experiences. This article lists solutions they’ve seen turn up repeatedly, a list we hope generates ideas and debate over how to best improve the customer experience you’re managing.
Read the article here.

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